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| Anir P from Memphis, TN |
| I would like to compliment you and your company on
excellent customer service. You processed my order very quickly and
it was delivered very quickly. I had ordered the new deadbolts and
sent back the ones I ordered incorrectly. Your company processed both
my new order and my credit very quickly. I did have a problem with
some missing parts, but it was rectified. I commend you excellent
service and quality products at and exceptional price. Thank you. |
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| Frank W from Riverside, CA |
Thanks for my locks, just what I wanted, right $,great
services, on time del service, great web page easy to follow even
for me.
Thanks again
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Jim S from Jefferson City, MO
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Purchasing locks for my new home could not have been easier. The
website was easy to use. I was able to pick everything out with no
trouble. The prices were some of the cheapest I found. The locks
were on my doorstep in no time at all and lock great. What's more
is I called your customer service and they were very helpful. You
guys get an A++ in my book. Thanks again!!
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| Gary K. from San Francisco, CA |
| What do you mean "track my order?" The
merchandise was on my doorstep within two days. It came before your
email arrived. Job well-done. And, thanks for the great service. I
live in the San
Francisco Bay Area and
couldn't find the lock you sent - anywhere. I must of used double the
gas and time looking for it - only to come up empty handed. You folks
get an A+. |
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| Marci S from Atlanta, GA |
| thank you and i plan to complete my order by the
end of the weekend. i had to verify a few things with my contractor.
i love your website - and i hope my order saves until i am ready to
complete it! |
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| Beverly S from Port Charlotte FL |
Thanks so much for service above & beyond the call
of duty. I will be sure
to recommend you to our contractor and all our neighbors who are
rebuilding
from Hurricane Charley. |
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| George T from Virginia Beach VA |
|
Gentlemen,
Please accept my sincere thanks for remarkable timely, quality
service. I ordered several Schlage products on Monday morning (6
Feb - Invoice 6070). Imagine my surprise today when before noon the
entire order arrived. Not only was the delivery far faster than I
had ever imagined, but the entire order was precisely correct. In
this time of questionable quality, internet fraud, and unconcerned
and unprofessional vendors, you stand against the tide of
mediocrity. You run a quality company, and this customer
appreciates it. If I need additional door hardware or other similar
items that you carry, rest assured you will be my first, and only,
stop.
Thanks again for being a First Class quality business. You have
far exceeded this customer's expectations.
Well Done!
|
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| Larry E from North Carolina, NC |
| Thanks for excellent prices and service.
Larry |
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| Jim K from North Carolina, NC |
Hello,
I would just like to commend you on a job well done.
Excellent website, straight forward and easy to use.
My order arrived extremely fast and items delivered were exactly as
ordered.
Thanks, |
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| Michael B from California, CA |
Very impressive transaction. What could have been better:
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Pricing commensurate with Home Depot or Lowe’s
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No state sales tax
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No shipping charge
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Very fast delivery
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Entire product line available (most DIY stores don’t have the entire
line.)
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Easy to provide matched keying
I wish I was a contractor so I could purchase more product.
Thanks |
