How to Contact Us

Have a question? A suggestion? A complaint! Please let us know. If you have a question, many of the most common are listed in our Frequently Asked Question list. Just click here to review our FAQ's.

Email

Because of the nature of our business and the timezones we cover, email is really the best way to contact us. Please email us at sales@factorybrands.bz and we will be happy to help you with your product questions or discuss your order. We can do a quote and send you a link to a shopping cart for you to review and complete. Don't be afraid to send us a picture of your problem too; sometime they really are worth a thousand words.

Chat

Just have a quick question? You can use our Live Chat service. On each of our web pages above the menu bar, the Live Chat logo is shown. When an agent is available, the logo says "Live Chat", when we're not, it says "Email Us". The service allows you to quickly access an agent and get the information you need.

Facebook

Yes, we even have our own Facebook page, so become a fan and get the skinny on new products and sale events.
Factorylocks.com on Facebook

Fax

Our FAX number is 330-232-8636.

Shipping

UPS / FedEx Address / US Mail Address
Factory Brands LTD
4786 Dressler Road NW
Suite 172
Canton, OH 44718


News | About Us | Contact Us | Locks | Accessories | Shopping Cart | Privacy | FAQs | Returns | Re-Order | Mfg Support | Tracking

Copyright 2017 Factory Brands LTD. All Rights Reserved